Gotham Cigars

Gotham Cigars is an online cigar shop that has a sizable inventory in their 18,000 square foot facility in Miami, Florida. The company takes pride in offering one the largest and freshest selections of premiere cigars. A division of a larger nationwide wholesale tobacco company, their team closely monitors the cigar industry for superb selection. I knew instantly as soon as I saw their home page that Gotham Cigars is not just another ordinary online cigar shop. They don’t just sell cigars, they also put value into customer service.

At first look, I was overwhelmed by its rich content and vast selection of products. Everything you need for a premium smoking experience is here. If you are a neophyte and would like to learn more about cigars and the hobby, you may read more at FAQ link. Everything you need to know about shipping, returns and privacy are found at the link Company Policies. You will find the top sellers, free deals and newest items right at the home page. At Gotham Cigars you may browse cigars by brand categorized into 4: handmade cigars, machine made cigars, little cigars and filtered cigars. Here’s a list of what you can buy from their site:

* Handmade Cigars
* Machine Made Cigars
* Cigar Samplers
* 5 Pack Tastings
* Tube Cigars
* Little Cigars
* Filtered Cigars
* Cigar Humidors
* Cigar Accessories
* Cigarette Paper
* Closeout Items
* Gift Certificates
* Cigar Gifts
* Empty Cigar Boxes

Ordering is very easy. Simply browse their catalog and select your item of interest by adding to cart. Once you’re done you may proceed to checkout. As a first time customer you will be asked to register with your name, contact number, address and etc. You may choose to pay using your credit card, debit card or PayPal account. Gotham Cigars also accept C.O.D’s through money orders or certified checks only. The process is fairly simple and you may also choose your method of shipping.

Shipping is free for all orders over $150 within the continental United States. Currently the company does not offer international shipping. If your order is in-stock and placed before 2PM E.S.T, you may opt to have them ship within the same day (weekdays only) for an additional fee of $2 only. I commend Gotham Cigars for their professionalism and transparency as they published in detail all charges, fees and policies. Most online shops are misleading but not Gotham Cigars.

I like how they connect with their customers by doing weekly polls, surveys, sweepstakes and even charity work every now and then. The value they place on their customers is conspicuous as they offer promos on already discounted items and that every dollar a customer spends on their shop has an equivalent reward point. Their reward program is a give-back program to their customers. Accumulated points may be used to redeem great prizes such as humidors, samplers and etc. Gotham cigars is a company that delivers and very customer-oriented. Get their latest updates, specials, new products and more by connecting with them through facebook or twitter.

Testimonials:

I just want to thank you all at Gotham Cigars for a very professional sales experience. The sales rep was very professioanl, the ordering process was simple, and the lightning fast delivery in just 2 days truly is astonishing! I am speechless! Take a bow, you all deserve it! I will definitely pass this experience on to others.

~ Shirley E.

Thank you for the update as well as the prompt service. It is hard to find companies these days that pride themselves on good customer service. Rest assured I will buy from you in the future.

~ Jeffrey T.

Just to let you know, I am extremely pleased with your service and the fast shipping!! I will be ordering from you again!!! Thanks again!! ~ Steve E.

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Gotham Cigars

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